SPA ETIQUETTE
Treatment Duration
Our therapy duration indicated corresponds to the length of your treatment at the Spa. We respectfully request that you arrive at least 20 minutes prior to your appointment so that we may acquaint you with our facilities.
Cancellation Policy
Should you need to cancel or reschedule your appointment, we ask that you provide 24 hours’ notice to avoid incurring the full therapy fee or voiding Gift Certificates. Cancellations made within 24 hours require a charge of 100% of the treatment price.
Late Arrivals
Late arrivals may result in lost treatment time unless our schedule enables us to offer you the full service. We encourage you to arrive early to ensure you enjoy the full time you have booked for your self-care.
Personal Belongings
We provide lockers for your personal belongings, but regret that we cannot be
responsible for lost or damaged items. We kindly request that you do not wear your jewelry to the spa.
A Moment of Tranquility
Our Spa is a haven of Serenity. For your peace and privacy, please silence all
electronic devices.
Service Charge/Gratuities
A 10% service charge will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal discretion, reflecting your satisfaction with the services provided.